England’s ADHD and autism services are not merely struggling with demand. They are often organised in ways that force people already seeking help to chase answers, challenge decisions and reconstruct their own route to...
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Richard Hall
Schools Get 5m Complaints Yet Almost No Teachers Trained To Handle Them
Millions of parents raise concerns about children’s safety, support and learning. New evidence shows how poor complaint handling damages trust, burdens teachers and weakens the relationships schools need. When a...
Peter Friedman
