Tesh and Iona’s nightmare is a matter of official public record, documented on the Financial Ombudsman’s own website. When an algorithm flagged unusual activity on their joint account, their bank completely froze their...
Category - Compliance
The very latest in compliance issues related to email and outbound communications issues such as legal and corporate policy issues
Stephen Walters
No ID needed to see an NHS GP, but when surgeries are mystery-shopped: No ID? No Doctor!
The NHS tells people they don’t need identification or proof of address to register with a GP. Recent mystery-shopping research shows what can happen when people actually ask. There’s a sources section further...
Peter Friedman
Want to make a dangerous building safe? Wait for permission. Stay unsafe a year
The watchdog created to prevent another building-safety catastrophe has made some dangerous blocks wait months for permission to become safer. In London, the delay has approached an entire year. Seven months is now...
Jonathan Friedman
Forget Sentience: Consciousness as a Service Is All About Realtime Accessibility
The next accessibility revolution may begin when software stops waiting for disabled people to discover barriers, diagnose their own difficulty, locate specialist help, and repeatedly explain what has already gone wrong...
Accessibility 2.0 Because Today’s Accessibility 1.0 Just Isn’t Accessible Enough
Accessibility is still (mis)conceived as something a ‘designer’ is solely responsible for ‘designing’ Onscreen, it’s things like contrast, keyboard access, captions and labels and in the physical world it’s ramps or...
That Fake on Facebook? No, OFCOM Won’t Help You Get Them To Take It Down
From now onwards, when fake ads steal your savings or deepfakes steal your face, YES you can legally tell Facebook and YouTube THAT they must be taken down, but not WHEN Legal issues are covered in more detail further...
