You keep a-knockin, but you can’t come in! Appalling figures just exposed NHS dentists delivering ‘beyond-private-quality’ care if a lucky patient somehow miraculously manages to get in, but everyone else is now being...
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Stephen Walters
The Complaints You Council Tenants Sent Us? Strange, But We Just Can’t Find ’Em!
Torn to absolute shreds by the Housing Ombudsman’s latest figures, councils’ complaints handling emerges as a disgrace: tenants are ignored, failures go unfixed, and cases are upheld far more often than at housing...
Jonathan Friedman
